SketchUp will run a series of tests to determine if your graphics card has the capability of supporting the rendering functions SketchUp needs to display SketchUp models. If it does not, you will need to upgrade your graphics card.Įrror: Tests that exercise your graphics card's capabilities have failed. If updating the drivers does not work, investigate whether your graphics card has the capability of supporting OpenGL version 3.0 or higher. If you see this error, updating your graphics card driver would be a good first step to troubleshoot this error as updated drivers may upgrade the version of OpenGL that your card supports. SketchUp will not run if your graphics card’s OpenGL version is less than version 3.0. SketchUp requires a graphics card that supports OpenGL 3.0 or better. If you see this error, updating your graphics card driver would be a good first step in troubleshooting why your card does not support hardware acceleration - often an updated graphics card driver allows your graphics card to become accelerated.Įrror: Your graphics card's OpenGL version is. SketchUp will not run if your graphics card does not support hardware acceleration. SketchUp requires that you use a hardware accelerated card. The errors you can see and potential actions you can take to fix them are:Įrror: Hardware acceleration is unsupported or has been disabled on your graphics card. A failure means that SketchUp might not run or might run poorly. Errorsįor any tests that fail, Checkup will display the word Error followed by the test that failed. A Success result means that no action needs to be taken on your part. Results and what they mean Passing resultsįor any tests that pass, Checkup will display the word Success followed by the test that passed. The application will run tests on your computer to determine if it has what is needed to run SketchUp and will display the results in the “Results” box at the top of the application. Once Checkup has launched, click the Run Checkup button. Alternatively you can launch Checkup anytime via the “SketchUp Checkup” desktop icon if it was enabled during installation. To run Checkup, install the application and choose to "Run SketchUp Checkup" as the last step of the install. Downloading CheckupĬheckup can be downloaded here. The SketchUp Checkup application runs only on Windows 64-bit machines.
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